Shipping policy

SHIPPING POLICY PROCESSING TIME All FAVORITE FACE items are personalized and made to order. Please allow 1–3 business days for production after we receive your order and photo. ESTIMATED DELIVERY After production, standard delivery is estimated at 7–12 business days. Delivery estimates are not guaranteed and may vary because of carrier delays, weather, holidays, customs, or other factors outside our control. ORDER UPDATES We will email you when your order has shipped. Tracking is provided when available. Please review your shipping address carefully before placing an order. We are not responsible for delays or losses caused by an incorrect or incomplete address supplied at checkout. DELAYS OR DELIVERY ISSUES If your order has not arrived within a reasonable time after the estimated delivery window, email support@favoriteface.com with your order number so we can assist. CONTACT Email: support@favoriteface.com Phone: +1 917-215-7029